technology to see if it holds a practical purpose for our business and how it might benefit our customers. Delivering a Better Customer Service : MoneyGram Online - Blog.MoneyGram.com Experience better customer service at MoneyGram with our digital transformation, delivering enhanced convenience and support. Yes Over the past two years, our company has undergone a digital transformation. We ... expanding digital channels. Stay tuned, we’re just getting started. a/826 1_News_and_Promotions|2_Innovation|2_Innovation~Technology Customer Service, Digital Transformation, MoneyGram Online, MoneyGram
as a payment form factor: For example, many wallets are accepted at millions of merchant locations via QR technology. Ecosystems built around the digital wallets’ core offering make the customer ... companies looking to access, service and scale their business in emerging economies, digital wallets become an absolute must. That is, in terms of how you can engage and deliver value through digital wallets and the massive user bases they hold. 2. Partnerships continue to be a driving force to accelerate innovation, deliver new customer experiences and access growth The importance
a strategic partnership with Ripple – a venture that we believe brings a really interesting capability to our service and allows us to evolve our operations to take advantage of cutting edge, proven ... to reduce the need for liquidity in markets and more dynamically match up your funding needs with the payment flows. It’s not going to affect the customer’s experience, but for us, it has the potential
or small town they call home. Of course, since our story began, much has changed in the money transfer business – especially the technology. And as that has impacted customer expectations, we have adapted ... , and it has also broadened horizons and made services that many of us take for granted more accessible. I strongly believe we are a trusted service with a brand that resonates in the communities
reducing risks to the appropriate levels. What is the biggest challenge for you as Chief Compliance Officer? Overall, one of the biggest challenges financial service industry CCOs face is what I like ... employees from calling it quits considering these pressures is a challenge every CCO faces daily. Customer protection is a tenant of your calling. What is your personal message to our customers ... . a/822 1_News_and_Promotions|2_Innovation|2_Innovation~Technology Andy Villareal, MoneyGram Leadership, Customer Protection, Global Compliance, Fraud Prevention, MoneyGram https://blog.moneygram.com